Sustainability

Our Promise:

As members of the Global Community, Petersfield Linen Services is committed to 4 out of the 17 UN Sustainability Goals in alignment with the National Laundry Group:

Climate Action, Life Below Water, Life on Land, and Partnerships for the Goals

We are signed up to the UK Climate Change Agreement Scheme to reduce our carbon foot print against set targets facilitated through the Textile Services Association.

Waste Management:

Textile waste management is a challenge, with textiles that are no longer commercially viable dropping out of the system on a daily basis The majority of our condemned textiles are currently collected and made into rags for industry. We are committed to finding better solutions to recycle condemned linen and are working towards the TSA Infinite Textiles Standard as seen in Pasha the Pillow Case’s life story (UK Hospitality, UK Housekeeping Association & the Textile Services Association)

A recent article by the TSA outlined that ‘around 50% of linen items supplied by the laundry industry to the hospitality sector disappear. The causes for these missing items vary ranging from damage, accidental disposal and theft to being used for alternative purposes.’

Everyone can help in reducing textile waste and draining world resources. More urgent than ever when you consider it takes 30 baths (2,200 litres of water) to grow enough cotton for one pillow case.

What can you do to keep waste to a minimum and reduce carbon?

Ensure the linen supplied is only used for its intended purpose. Just by simply doing this, you will help reduce the number of rewashes and use of additional chemicals to remove marks. You will also help to reduce the quantity of items dropping out of the system due to preventable damage. Recent research has shown that because of misuse, loss or damage, almost none of the textiles supplied remain in circulation for up to the 200 washes they are designed for. Decisions made on a daily basis by hospitality teams can significantly contribute in reducing waste.

Looking after the textiles in your care will help to pro-long their life, keeping them in peak condition.

We are currently auditing the use of all plastics across the business and hope to have an alternative solution to using plastic bag liners to pack back the clean laundry by the end of 2024.

Our latest report from our waste management partnership Veolia UK confirms 100% of our waste has been diverted from landfill.

Partnerships:

With regard to linen suppliers, we work only with those that align with our principles and are signed up to at least one of the following: BCI (Better Cotton Initiative), SEDEX (Sustainabiltiy Supply Chain Solutions), ETI (Ethical Trading Intiative).

We are undertaking a full audit of all suppliers across the company to confirm they align with our principles and sustainability goals.

*For a full set of publications by the Textile Services Association UK, visit www.tsa-uk.org

What our customers say

Just like to say a big Thank You on the linen so far

After Years of stress with the last company it is a pleasure to work with you and your team and to know I’m going to get great looking linen back on each delivery

My team was looking at the Top table on Thursday after clothing it and saying how lovely it looks now , compared to what we were dealing with in the past from the last company

Paul Clark, Conference and Banqueting Manager, Hever Castle

I would highly recommend Petersfield Laundry to any business wanting a professional and extremely high quality laundry service. The standard of both the linen and customer service is exceptional and at Hever Hotel we could not be happier with the service we receive.

Simon Tauber, Hotel Manager, Hever Hotel

Petersfield Laundry are always helpful & professional, would not use any other laundry company

Stuart Brown Operations Manager, Park House, Hotel & Spa Bepton

Barbara and the team are a great local partner for our hotel. They are ever reliable, always providing excellent quality and efficiency. They also always try to resolve any difficulties we face and are always great at quickly reacting to our needs when our business and laundry requirements change at the last minute. Would highly recommend their services.

J-J Pollak, General Manager – The Spread Eagle Hotel & Spa, Midhurst.

Many thanks for the service you have provided over the last two years, with a warm and friendly manner, any changes we ask for are always made without hesitation. Would Highly recommend this company.

Andrew, Mill Farm, Lurgashall

After having used Petersfield & Reliance Launderers to supply our residential training centre with a wide range of linen for more than 5 years, I can say that we have been extremely pleased with the service they have provided.

From the first visit, staff have been friendly and helpful, helping to make our lives easier and looking out for our interests. For a business with changing, seasonal needs, their flexibility has been a very important factor.

The quality of bed linen, towels and tablecloths is excellent and compared to our previous supplied, the service we received was much more efficient and reliable.

I have no hesitation in recommending Petersfield & Reliance Launderers.

Caroline M Lewis, Director, Richard Lewis Communications

I very much appreciate the excellent service you have provided to Drake’s Restaurant over the last 14 years and look forward to continuing to work with you as The Clock House Restaurant.

Serina Drake, Managing Director

I would like to say thank you for all your help over the last week with extra linen and quick turnaround of our collection last Tuesday, it has been a tremendous help and a brilliant service that I know I can rely on.

Shirley Diment, House Manager, West Dean College